- Write a 700- to 1,050-word paper describing your experience in utilizing a public service that was facilitated through the use of technology..
Include the following three (Level One) Paragraph Headings:
- Discuss your use of a public service that required a financial transaction or payment. Describe your experience and elaborate on the efficiency of the service.
- Describe whether social networking services such as a live chat feature or a presence in a social network were employed by the public agency. Were stakeholders active in providing comments and/or blogs about the quality of service? Did the agency reach out to you via social networking for feedback or comments?
- Based on your experience, what are some recommendations for improving either the financial, customer service, and/or social networking components of the service?
- Format your paper consistent with APA guidelines.